Returns & Exchanges

At Joker & Witch, we want you to love your fashion accessories as much as we do, which is why we offer a hassle-free 7-day return and exchange policy for all unworn items. Whether it's a fit issue or a change of heart, we are here to ensure your shopping experience remains effortless.

1

Initiate Request

Visit our Returns Center within 7 days of delivery and enter your order ID and email address to select the items you wish to return or exchange.

2

Quality Check Approval

Once your request is submitted, our team will review the details; please ensure the product remains in its original packaging with all tags and protective films intact.

3

Reverse Pickup

After approval, we will arrange a reverse pickup from your address at no additional cost, typically scheduled within 24-48 hours of your request.

4

Refund Processing

Once the item reaches our warehouse and passes inspection, your refund will be processed as store credit or to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing